Privacy Policy Scope

This Privacy Statement (“Privacy Statement”) describes how exquance.com (Exquance Software Oy, 2501671-1), and its affiliates and subsidiaries (collectively, “we,” “us,” “our,” or the “Company”) handle your personal information when you (collectively, “you” or “your”) use the Company’s website, tools, documents and applications (including mobile applications), and other services, including the services offered under the brands XQ and exquance.com (collectively, the “Services”).
By using the Services, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Statement

Commitment to Privacy

The Company has a strong commitment to providing information tailored to your individual needs while providing excellent service to all of our visitors and customers, including respecting concerns about privacy. We understand that you may have questions about whether and how we collect and use information. This Privacy Statement details the steps we take to respect your privacy concerns. If, after reviewing this Privacy Statement, you have any questions or privacy concerns, please send an email to info@exquance.com

Or a letter to:
Exquance Software Oy
Kasarmikatu 23
FI-00130 Helsinki
Finland

What information do we collect?

We do not collect personal information (such as names, addresses, telephone numbers, email addresses, or financial account information) from you when you browse the Services, unless you have specifically and knowingly provided us with personal information, e.g., by creating an account through the Services (“XQ Account”), updating your XQ Account profile, registering for or participating in a marketing or transaction event, registering to participate in the community features of the Services (“Community”), creating and updating your Community profile, submitting an employment application, completing online forms, or entering into a transaction with us.
This information may include, without limitation, information such as your first and last name, e-mail address, telephone number, username, password, and other information exchanged in connection with transactions. We also may acquire personal information from other sources such as offline records, publicly available information, or from third parties.
We use this information to provide the Services and as discussed in this Privacy Statement.
We collect information from you when you register on our site or subscribe to our newsletter.
When registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To process transactions
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails
• The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We appreciate your help in safeguarding the integrity of your own and others’ privacy.
We encourage you to let us know immediately if you suspect that any personal information you shared with us is being used contrary to this Privacy Statement.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
To the extent that such information is maintained in a manner that identifies your name or contact information, it will be treated as personal information; otherwise, such information will be treated as non-personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We may share your information with any person or entity when we have your consent.
We may use and share non-personal information about you or use of the Services, including any de-identified and aggregated data with third parties without limitation.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies.
We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We host the Site and operate the Platform using third parties with data centers throughout the European Union and the United States. All third-party service providers are GDPR-compliant and we will only share data with them to the extent reasonably necessary.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If you provide information to us through the Services, you represent that you are 18 years of age or older. If a parent or guardian believes that we have in our database the personal information of a child under the age of 13, please contact us immediately at support@exquance.com and we will promptly remove such information from our records.

Your Consent

By using the Services, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Statement.

Changes to our Privacy Policy

We may amend this Privacy Statement at any time by posting the amended terms on the Services. Any changes to this Privacy Statement will become effective upon posting.
Your continued use of the Services following these changes means that you accept such revisions.
If we make any material changes to this Privacy Statement, we will post the changes here and notify you in the manner and to the extent required by law.

International Transfers of Information

Some of the uses and disclosures mentioned in this Privacy Statement may involve the transfer of your personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information, you consent to such transfers. By using the Services, or by submitting your personal information to us, you expressly consent to the storage and processing of your personal information within the European Union in accordance with the Finnish laws, or in other jurisdictions.

Contacting Us

Should you have any questions about this Privacy Statement, contact us by sending an email to support@exquance.com. Please provide your name, mailing address, telephone number and email address so we can service you more quickly. You can also write to us at Kasarmikatu 23, 00130 Helsinki, Finland

This policy was last modified on October 25, 2024